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Promotions, Sales and Clearance Items

Three ways to shop with Abantu
Calculating shipping costs on your order
How to pay for your Abantu order



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Reproduction/use
of any element of this website, without prior consent, is strictly forbidden
spacerShopping with Abantu
is always a breeze,
whether purchasing
safely online, picking
up the phone and
calling toll-free, or
by visiting either of
our two Lower
Mainland
stores

Three ways to shop with Abantu

To learn more about how to make the most of your Abantu shopping experience, please read the information below.
Shop online with Abantu Shop Abantu by phone Shop in-store at two Abantu locations

SHOP ONLINE

Abantu's website features a simple and safe Shopping Cart system. Click the mouse above to jump right in and start browsing Abantu's legendary selection from our 'Browse Products' section
.

SHOPPING CART:
Clicking the add to cart button beside any catalogue product in our 'Browse Products' section will automatically create a new shopping cart, and put that item in it. Abantu's system is like most you've used, with options to add and delete items at any time, to delete your cart entirely or to 'Check Out'.
To continue shopping, click the 'Continue Shopping' link to return to the "Browse Products' page or use your browser's 'back' button to return to the last page visited.

CHECKING OUT:
When completing your order you'll be prompted to include a shipping address and method of payment. Abantu accepts most major credit cards. Your credit card payment will be processed the day your order is shipped and you will be notified of the 'tracking number' , if available, via email.

Scroll down for shipping information.

It's that simple. And better yet, every online order is first checked by real people before you actually pay a penny.

SHOP BY PHONE

Many Abantu customers prefer to shop by phone rather than online, if only to hear a familiar voice. Our toll free number – 1.800.615.9899 – is designed to put you in touch immediately with one of our professional sales associates.


You can find most of our products in our 'Browse Products' section. Find what you like then pick up the phone and call our toll-free line to place your order.

If you're unsure of what you need, don't panic, give us a call and we'll figure it out together


You may also call toll-free to check on the status of a previous order. Be sure to have your 'Order ID' ready, and the full name of the original purchaser.

SHOP IN-STORE

If you don't look good, we don't look good, so you can be sure that when visiting Abantu in-store, you'll be greeted by sales associates that truly know hair, and can recommend the perfect products for you.


Abantu's original store, located across from MetroTown in Burnaby, features our complete range of Hair-care and Skin-care products, designed specifically for Afro-Canadians.


Our newest and largest store, in Vancouver, also located on Kingsway, features everything else to do with Hair, Hair Extensions, Hairpieces, Wigs and more, including everything needed to keep them looking fabulous.

Our popular Extension Systems are complimented by an enormous range of the finest Human Hair.

Our Synthetic Hair, Wigs, Hairpieces and PonyTails number in the hundreds including styles and colours sure to suit the most passionate or discriminating tastes.


For store locations and hours, or for phone numbers, CLICK HERE.

For guidlines regarding Abantu's shopping and return policies please CLICK HERE.

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How to calculate shipping costs

shippingspacer Shipping is NOT included in the purchase price of items you have chosen. Shipping costs are determined by distance, weight and volume and will be calculated when your order is placed. Abantu can ship your order in a number of ways, dependant on urgency. Unless requested otherwise, orders will be shipped via Canada Post/USA Postal Service.

COURIER SHIPMENTS:
We use Purolator for all Canadian destinations and UPS for shipments to the USA and other countries. Greyhound Courier may also be used for cross-Canada deliveries, especially BC and Alberta.


Please note, couriers do not ship to Post Office Boxes

DELIVERY TIMES:
Overnight: UPS, Purolator or Greyhound (remote areas may take longer)
2–3 days: Canada/USA Post Express
5–7 days: Canada Post (Expedited Post) and USA Postal Service (Regular Airmail)
7–10 days: USA Expedited Post

Note: All methods trackable except USA Postal Service (Regular Airmail)
Please call regarding local Vancouver orders required the same day.

C.O.D. SHIPMENTS:
Please call for information regarding C.O.D. shipments and associated services fees.

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How to pay for your Abantu order

VISA
 
Mastercard
 
American Express

PAY VIA CREDIT CARD:
Abantu accepts VISA, Mastercard and American Express only for online payment via credit card.

PAY VIA MONEY ORDER or CERTIFIED CHEQUE:
Western Union Money orders and Certified Cheques must be cleared by the bank before orders are shipped.

PAY VIA C.O.D.:
Canadian orders may be sent by Canada Post or Purolator Express Cheque (Business-only). Please call for details.